Privacy Policy

Introduction

Welcome to Mythio, an app dedicated to bringing you captivating audio documentaries. Your privacy is important to us, and this privacy policy explains how we collect, use, and protect your information.

By using Mythio, you agree to the collection and use of information in accordance with this policy.

1. Information Collection

User Registration

To use Mythio, users must register by providing the following basic information:

• Name
• Email address

This information is used to create and manage your account, provide customer support, and communicate with you about your account and the app.

Usage Data

We collect usage data to improve your experience and provide personalized content. This includes:

• Listening history
• App usage statistics
• User preferences

Additional Information

We may collect additional information that you provide voluntarily, such as feedback, suggestions, and support requests.

2. Usage Data

We collect and use the following types of usage data:

Listening History

Tracks the documentaries you listen to and your progress within them.

App Usage Statistics

Includes data on how you interact with the app, such as the features you use, the time spent on the app, and the frequency of use.

User Preferences

Stores your preferences for channels, recommendations, and other personalized settings.

3. Payment Information

In-App Purchases

We use native payment services (Apple Pay, Google Pay) for in-app purchases. These third-party payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council. We do not process or store your payment information directly.

4. Third-Party Services

Analytics Providers

We integrate with third-party analytics providers such as Google Analytics and Firebase to help us understand app usage and improve our services. These providers collect data such as app usage, user demographics, and device information.

Social Media Platforms

Users can share content on social media platforms. These integrations may collect your IP address and the page you are visiting on our app and may set a cookie to enable the feature to function properly.

5. Data Storage and Security

Data Storage

User data is stored on Google Cloud servers. The location of these servers may vary. We ensure that your data is stored securely and in compliance with relevant data protection laws.

Data Security

We employ the following measures to protect your data:

• Data Encryption: We use encryption to protect data both in transit and at rest.
• Secure Servers: Our servers are protected by firewalls and secure access controls.
• Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
• Access Control Measures: Only authorized personnel have access to sensitive data.

6. User Rights

Data Access and Deletion

You have the right to access your personal data and request its deletion. To request access or deletion of your data, please contact us at support@getmythio.com. We will respond to your request within a reasonable timeframe.

Data Portability

You have the right to receive a copy of the personal data you have provided to us in a structured, commonly used, and machine-readable format.

Data Correction

You have the right to request the correction of any inaccurate or incomplete personal data we hold about you.

Data Restriction

You have the right to request the restriction of the processing of your personal data under certain circumstances.

7. Cookies and Tracking

Tracking Technologies

We do not use cookies. However, we use standard analytics tools to gather information about app usage for analytics purposes. These tools may use tracking technologies such as pixel tags and device identifiers to collect and store information.

8. Children's Privacy

Our app is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at support@getmythio.com so we can take appropriate action.

9. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes.

Contact Us

If you have any questions about this privacy policy, please contact us at support@getmythio.com.